Last Updated:July 21, 2025

Hi, Ladies Icon! These Terms & Conditions govern your use of and access to our services, products, and site. By engaging with us—whether you’re browsing collections, placing an order, or subscribing to updates—you agree to these terms. They should be read carefully terms & conditions in order to know what your rights and duties are.

Product Orders

  • The availability of all products in the inventory is subject to change and a confirmation check upon the checkout.
  • Our aim is to describe, image and price correctly- however in some cases there will be a few differences. In these instances, we will inform you and give a solution.
  • Once an order is placed and payment is processed, you’ll receive a confirmation email with estimated delivery details.
  • We also reserve the right of canceling or rejecting any order where we find fraud, misuse or inventory errors.

Payment & Billing

  • All the payments are made via secure platforms (the examples include Stripe, PayPal, etc.) and enjoy the usage of encryption and best-in-class security.
  • Ladies Icon never stores card details and sensitive billing information.
  • When payment fails or there is a dispute, then order could be held or cancelled till the same is reinstated.

Shipping Policy

  • We include international shipping as well as domestic shipping depending on location and customer preference.
  • Depending on the place, chosen method, and the work of third-party carriers, delivery could take different times.
  • Tracking numbers will be availed after dispatching of your order.
  • Customs, weather and courier delays are beyond our control and where we can help we will.

Refund policy and Return Policy

  • Within [e.g., 7 to 14 days], one may exchange or return items that have not been opened or washed and are still in their package.
  • Products of nature (part of the accessories or intimate wear, etc.) can be not returned because of hygiene sensitivity.
  • When goods are returned, refunds are done [7 working days] after inspection.
  • All the information will be provided in the Return Policy page including process, terms and refund modes.

Pricing, Promotions & Discounts

  • All of the prices are subject to all the pertinent taxes as mentioned unless otherwise clarified.
  • The discount codes and promotions can only be used within the allocated time. Offers may be changed or discontinued by us at any point of time.
  • Incorrectly using discount codes (use of unauthorized codes recycling publicly, etc.) will result in order cancellation.

Intellectual Property

Everything you find on Ladies Icon—including designs, logos, product photos, text, and graphics—is either owned by us or licensed for our use. Furthermore, any material published on our site may not be reproduced, copied, or distributed without the official written consent of our team. In addition, unauthorized usage may lead to legal action.

 User Conduct

We strive to promote wholesome and upright conduct through our website and social media channels. Therefore, all reviews, comments, and uploaded content should remain free from offensive statements, unnecessary noise, or any misleading information. Moreover, we reserve the right to edit or delete any posts that fail to meet our standards.

In terms of  limitation of liability, Ladies Icon does not assume any responsibility for indirect, incidental, or consequential damages related to the use of our website or services. This may include, but is not limited to, delays in delivery, errors on our web pages, or instances where someone may be at fault.

Terms updates

  • We can amend these terms at any time and mainland the development of new services or legal changes, or developments in our customers.
  • Major changes will be announced by emails or placed clearly on our web site.
  • The use of our platform indicates that you accept any revision to the terms.

Contact Us

Any questions regarding these terms & conditions, please reach out:

support@ladiesicon.com
Ladies icon headquarters

We’re always here to ensure that your experience with us feels as seamless and stylish as our collections.